Privacy Notice about Rapid Health and NHS App

Appendix – NHS App

NHS England has placed a contractual requirement on Rapid Health that a practice’s privacy
policy must have the following content for their patients to use Rapid Health in the NHS App.
This must be confirmed by participating practices before they may go live.

NHS login
If you access Rapid Health using your NHS login details, the identity verification services are
managed by NHS England.
NHS England is the controller for any personal information you provided to NHS England to
get an NHS login account and verify your identity and uses that personal information solely
for that single purpose. For this personal information, our role is a “data processor” only and
we must act under the instructions provided by NHS England (as the “data controller”) when
verifying your identity.
For more information on NHS login, see the https://www.nhs.uk/nhs-app/nhs-app-legal-and-cookies/nhs-app-privacy-policy/privacy-policy/ and https://www.nhs.uk/our-policies/terms-and-conditions/

NHS App

You can access Rapid Health on the NHS App using your NHS login details.
If you sign in using NHS login, we will ask your permission to share your NHS login
information with our service. This allows us to fill in some personal details for you, such as
your name, date of birth and contact details.
We will not use your NHS login information for any other purposes. You can only share your
NHS login information if you have proved your identity to NHS login.

You can choose not to share your NHS login information with Rapid Health but you will need

to enter your information yourself whilst using the service.
For more information, see the https://www.nhs.uk/nhs-app/nhs-app-legal-and-cookies/nhs-app-privacy-policy/privacy-policy/ and https://www.nhs.uk/our-policies/terms-and-conditions/